We have received a lot of questions regarding connecting your Bluez to a Mac. In light of so many customers interests we are proud to help you with this commonly asked question. I am currently using Mountain Lion, the most recent version of Apple operating systems. If you are worried about following these steps because your operating system is different, do not worry. You will still be able to follow all of this on a few older older version of Apples operating systems.
1. Open ‘System Preferences’.
2. In the ‘Internet & Wireless” section click on the option ‘Bluetooth’.
3. Notice a column of devices to the left and the selected devices details to the right. If their is a device names ‘AfterShokz‘ select it.
4. On the bottom of the column is a set of 3 symbols, +, -, and a gear. Click the -.
5. You will be prompted if you want to remove your device. Click ‘Remove’.
6. Make sure your AfterShokz Bluez are turned off and charged.
7. Turn off your Bluetooth connection on your computer.
8. Wait 1 minute.
9. Turn on the Bluetooth on your computer and turn on your Bluez.
10. Wait for the device labeled ‘AfterShokz‘ to show up. If it doesn’t, make sure your Bluez are charged and start with Step 1 again.
11. If it says ‘Not Connected’ under AfterShokz, select ‘AfterShokz’.
12. Click the gear at the bottom of the left column and choose the option ‘Use as Audio Device.’
13. Go to your ‘System Preferences’.
14. Go to ‘Sound’.
15. In the sections ‘Sound Effects’ and ‘Output’ you can choose from two separate Bluez sound options. If you select ‘AfterShokz’ you will receive a poorer sound quality, better for audio. If you select ‘AfterShokz Stereo’ you will be able to listen to higher quality sounds like music and video. Choose ‘AfterShokz’ or ‘AfterShokz Stereo’ for both option.
16. Leave your ‘Input’ alone.
17. If you aren’t hearing any noise, try Steps 1-16 again.
18. If you continue to have problems, please contact us.
